Webcafe is a premier web-based cyber cafe ERP, with an integrated billing engine, membership management system, order management system, and accounting system. It comes equipped with all the possible features required to automatically and seamlessly manage the day-to-day operations of a cyber cafe or a chain or cyber cafes. Webcafe is currently being utilized by more than 1,300 cyber cafes across India.

Webcafe has received special recommendation from the Maharashtra State Government and has even been made mandatory for all cyber cafes operating in Pune and Nashik. This system complies with all the latest Indian cyber laws, and the Cyber Cafe Owner’s Association rules and regulations.

Aside from day-to-day management, Webcafe acts as a security system. It restricts users from visiting websites with explicit adult content (porn) and also disables users from installing unauthorized software and applications on to cyber cafe computer systems.

Webcafe is extremely easy to use and gives cyber cafe owners the benefit of an efficient management and accounting system. It allows owners to monitor their cash-flow on a daily basis, so that they can check their earnings at any time of the day, week or month.

Webcafe also plays a pivotal role in increasing the standard of service to cyber cafe customers, making order placement convenient and easy. It is built for easy shifting – seamlessly enabling users to shift to another machine in case their current machine hangs and re-login. The system merges time and amount details of the user, resulting in extremely accurate and reliable billing.

• Automatic data entry
• Automatic invoice generation
• Member management system (with photographs)
• Order management system (members place orders from their seats)
• Time management system
• Accounting system (cash-flow management)
• Customizable rates (discounts for students and senior citizens)
• Cyber law compliant system (latest cyber laws)
• Revenue earning capabilities (advertisements)
   

• Webcafe is competitively priced at Rs. 1 per machine, per day, on a lease basis.
• Webcafe gives you complete control of every aspect involved in the day-to-day management of your cyber cafe.
• Webcafe’s billing engine is accurate and reliable.
• Webcafe is convenient and easy to use.
• Webcafe automatically generates invoices and prints them on demand.
• Webcafe restricts customers from downloading or changing system files on your PC.

Webcafe can save you up to Rs. 18,000 per year!
Assuming you have 10 machines and charge Rs. 20 per hour (i.e. 33 paise per minute) and assume that 15 minutes per day, per pc goes unbilled; wherein the customer does not pay. So, 10 machines x 33 paise x 15 unbilled minutes x 30 days = Rs. 1,500 per month x 12 months = Rs. 18,000 per year. Effectively you could be losing Rs.18,000 every year on unbilled computer usage alone.

The reasons for unbilled minutes could be that the customer asks you for extra 2-3 minutes to save files or the employee does not write the proper time in and time out or customers can dispute login time. All this can mean that you don’t get paid.

Webcafe’s accuracy and time efficient billing engine side-steps all these problems and therefore has the potential to save you up to Rs. 18,000 per year.
 

• Automatic Billing & Printing
Webcafe generates automatic customer invoices as soon as the customer logs off. Invoices include browsing charges, printing charge, floppy disk charges, and tea-coffee-snacks charges. Invoices, once prepared, can be printed on demand.


• Business Analyzer
Webcafe keep a track of all the ‘In Use’ and ‘Free’ machines, and the total daily billing. Administrators can view exhaustive and flexible reports (any grouping and any filter), and can copy these reports to Excel. Reports can be customized as per individual administrator requirements and can be saved as a template for future use.


• Shift User Machin
In case a machine hangs or some error occurs you can shift the customer to another machine and at the same time details of the customer, along with his billing information are also transferred. This enables administrators to log off, shut down or restart any PC at any time.


• Banned Keyword Master
Webcafe restricts access to unwanted sites using the Keyword Master. Sites with specific key words in their URL can be banned.


• Earnings and Expenses
Webcafe maintains records of all business transactions. It allows administrators to check daily cash in-flow and out-flow, record all expenses and generate earnings reports. It helps in the calculation of net profit time-wise and machine-wise too. This helps cyber cafe owners to get approximate Profit & Loss A/c for any period.


• Machine Master
Administrators can browse or search the LAN and add all their machines to Webcafe or add only selected systems.


• Create Categories
Administrators can categorize members under different pricing schemes. For example, one category can be students, which can be offered a specified discount. This can boost usage time by students, which form a major consumer group in the cyber cafe industry.


• Create/Modify User Accounts
Owners can keep track of all their members and forward receipts. They can create and modify user information, like password, category, expiry date, minimum balance etc.


• Set Time Slots & Rates
Owners have the option of setting different rates for peak hours or happy hours on a 24-hour cycle. They can set rates for additional services like printouts, floppys, tea or coffee which is added to the final bill of the customer.


• Chat with Customer
Owners can flash a message to any customer and chat with them. The customer can also send across a message if he/she needs any help or additional services.


• Manage Graffiti
Webcafe can create a customer message board, where customers can post their messages and suggestions about the service.

• Close Client Module - Terminate customer sessions mid-way
• Lock Server Module - Lock the server to prevent any malfunctions in owner’s absence
• Change Transaction Date – Changes the date of server module as per requirements
• Daily Transaction Report - Generates daily reports of earnings
• Expenses Report – Generates daily expense reports
• Member Advance or Balance Report - Keeps track of all forward receipts and balances

Webcafe is compatible with Windows 95, 98, ME, NT, 2K, XP.


Webcafe has two user interfaces. One is the server (administrator) module and the other is the client module (customer).

• Server Module (Administrator Interface)
This easy-to-use interface of Webcafe makes it possible for a person with no technical expertise to create and manage all the operations of a cyber cafe.
 
• Client Module (Customer Interface)
  Customers can login either as a member or a walk-in customer. The client module freezes usage of other applications till the user has logged in. Customers can order services like coffee or print a document (automatically added to bill) from their PC. They can view and add messages to the virtual Cafe Graffiti wall. They can view their bill at any time while surfing. They can send a message to the administrator and log off when they are done using the internet.
   

• How does Webcafe help me tackle technical problems such as hard disks getting formatted and Windows system files getting deleted by customers?
  Webcafe enables you to restrict access of the customer. You decide what level of access you want to provide to the customer, restricting customers’ access to browsing only.
   
• How does Webcafe help me regulate web surfing?
  Webcafe enables you to manage and review all the content being surfed in your cafe. You can restrict all downloads, ban X-rated sites by using ‘Banned Keyword Master’ and maintain separate logs for every customer.
   
• How does Webcafe help me with billing activities?
  You can monitor and manage all your business transaction activity through Webcafe. The software keeps a record of each and every activity of every customer in your cafe. Billing amounts are automatically calculated; including surfing time, number of printouts taken, facilitation of floppy, additional billing depending on tea, coffee, and snacks consumed etc.
   
• How does Webcafe help me manage my business efficiently?
  Webcafe enables you to manage all your business operations and all your member accounts and walk in customers with ease. You can set Webcafe to different rates and slot cycles, get reports of all your business operations, analyze how your business is performing, find out at what time of day your occupancy rate is high and when is it low. This will help you in deciding on Peak Hours and Happy Hours.
  
  Webcafe ensures internet cafe staff accountability and system security with minimal interference to cyber cafe customers, resulting in smooth control. Reports are easy to view and understand, offering the cyber cafe owner a definite edge over competing internet cafes.
   

Webcafe is a lease based software.
It is affordably priced at Rs. 1 (3 cents) per PC per day.

This fee includes on-site product installation, complete product demo and training, and product support and maintenance (web, chat, telephone and field support).

No franchisee commission. No setup fee.

The product is customizable as per the individual requirements of every customer. Updates are available 2-3 times a month. Version tracking is possible for this product.

 

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