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 Webcafe is a premier Cybercafe Management software to
manage your chain of cybercafes.
WebCafe software
provides you a complete automated solution for your day-to-day
operations. You will be able
to provide better service to your customers and manage your daily cash
flow (You can check your earnings at any time of the day, week, month).
Common problems of
cyber cafes how webcafe solves them:
Some of the common problems faced by cyber (internet) café managers could be maintaining a log of
time and manual calculation of billing of all the customers. Let’s take a
small example: Imagine you are running a café comprising 10 computers and you
run your café 10 hours a day, and the average turnover time per customer is 1
hour. That means you would have to handle 100 customers in a day. Maintaining
a time log and manual calculation of the billing can entirely be a cumbersome
process even for the highly efficient on a daily basis. Things would be
compounded if your café is bigger or you have expansion plans.
Technical Problems:
Some one formatted my hard disk and I had to waste the whole day + pay US$20
for getting back my machine.
Some one deleted windows system files and I had to sit and re-install
windows.
Solution:
WebCafe software enables you to restrict access of the customer to the PC.
You make all the rules and everyone has to follow them. You decide what level
of access you want to provide to the customer. Restrict customers’ access to
browsing only. No one can fiddle around with your systems.
Regulating Web
Surfing:
People come and regularly download files and choke up my machine; I want a
way to restrict people from downloading files from internet.
I want to ban surfers from visiting X sites, but to do this I have to keep
watch on them or purchase ban software and to use that I have to enter names
of each website.
I want to know who visited which websites, so that I can help police if they
are hunting for some suspect.
Solution:
WebCafe software does it all for you. The powerful features of WebCafe
software or Internet Billing software enable you to manage and review all the
content being surfed in your café. You can restrict all downloads, ban X
sites by using Banned Keyword Master, maintain separate log of every
customer.
Billing Activity:
I think my employee, who sits in cyber cafe does not tell me the exact money
collected through out the day and steals away some money from daily
collection
I want to know how many times printouts were taken in a day
I want to give printout of the bill to customer?
I wish to offer service like tea, coffee, printing etc in my cyber cafe and
want my cyber cafe management software to handle it.
Solution:
You can monitor and manage all your business transaction activity. WebCafe
software keeps a record of each and every activity of customer in the café.
Billing amount is automatically calculated including surfing time, number of
printouts, facilitation of floppy, additional billing depending on tea,
coffee, and snacks etc. ordered.
Business Management
and Efficiency:
I want to easily manage Walk-in Post Paid customers and Members Pre Paid
Customers
I want to manage members’ accounts on the fly, and even offer them services
from their member account
I want to manage and have different time slots like Happy Hours, Peak Hours
in my cyber cafe but want my cyber cafe software to do this so that I don't
have to worry how many minutes customer sat in which time slot.
I don't know how much time in day my machines are occupied and how much time
they are actually free.
Solution:
Manage all your business operations with ease. Manage all your member
accounts and walk in customers. You can set WebCafe software to different
rate and slot cycles. Get reports of all you business operations. Analyze how
your business is performing, what time of day is the occupancy rate is high
and when is it low. This will help you in deciding on Peak Hours and Happy
Hours.
This is where WebCafe
software or the Internet Billing software can assist you. Apart from weeding
out these fundamental problems WebCafe software comes along with a variety of
features which would make your day to day operations as easy as ever. After
careful analysis of the cyber (internet) café market needs, WebCafe
introduced advanced features in the software, which can handle all of your
problems. Below given are some of the common problems tacked by WebCafe. We
suggest you to download the evaluation copy to experience a new learning
experience altogether.
WebCafe cyber cafe
software ensures internet cafe staff accountability and system security with
minimal interference to the cyber cafe customers thus resulting in smooth
control. Reports are easy to view and understand, offering the cyber cafe
owner a definite edge over the competing internet cafes.
Features of WebCafe
software:
WebCafe software is
technically sophisticated yet simple cyber cafe software to use. You can see
that the features list of this superior cybercafe software is truly
impressive. Employ this internet cafe software and gain total control over
your cyber cafe operations.
WebCafe or Internet
Billing software has two user interfaces. One is the Server (Administrator)
module and other is the Client Module. WebCafe internet cafe software is
compatible with Windows 95, 98, ME, NT, 2K, XP.
Using the Client
Module (Customer Interface):
1) Login either as a
member or a walk-in customer. The client module will freeze the usage of any
other application till the user has logged in.
2) Order services
like coffee/printing, which will automatically be added to his bill.
3) View and add Café
Graffiti.
4) See his bill at
any time during surfing.
5) Send any message
to the administrator. Log off.
Using the Server
Module (Admin Interface):
The easy to use
interface of WebCafe software makes it possible for a person with no
technical expertise to create and manage all the operations of cyber (internet)
café. Given below are the powerful and useful features of WebCafe.
Automatic Billing
& Printing:
Generates automatic
customer billing as soon as the customer logs off including browsing charges,
printing charge, floppy charges, and tea coffee snacks charges. Print the
bill as per customers demand.
Business Analyzer:
Keep a track of all
the ‘In Use’ and ‘Free’ machines along with total billing on a daily basis.
See exhaustive and flexible reports (any grouping and any filter), which can
be copied to Excel. You customize reports to your requirements and save it as
a template for future use.
Shift User Machine:
In case a machine
hangs or some error occurs you can shift the customer to another machine and
at the same time details of the customer along with his billing information
are also transferred. Log off, shut down or restart any PC.
Banned Keyword
Master:
Restrict access to
unwanted sites using the Keyword Master. You can ban sites having specific
keywords in their URL.
Earnings and
Expenses:
Maintain records of
all your business transactions. Check all the cash inflow and outflow. Record
all the expenses and get earnings reports. It will help you in calculation of
net profit for any given time and per machine too. This will help to get an
approximate P/L a/c for any period.
Machine Master:
You can add all the
machines on the LAN to WebCafe software. You can also add only selected
systems in your café. Browse or search the LAN and add all or any of the
machines to WebCafe or Internet Billing software
.
Create Categories:
You can categorize
your members under different pricing schemes. For example, one category can
be students, which can be offered a specified discount. This can boost usage
time by students, which form a major category of the cyber (internet) café
industry.
Create/Modify User
Accounts:
Keep track of all
your members and forward receipts. Create and modify user information, like
password, category, expiry date, minimum balance etc.
Set Time Slots,
Rates:
Option of setting
different rates for Peak hours/ Happy hours on a 24-hour cycle. Set rates for
additional services like printout, floppy, tea, coffee that would be added to
final billing of the customer.
Chat with Customer /
Manage Graffiti:
You can flash a
message to any customer and chat with him. The customer can also send across
a message if he needs any help or additional services. Make a customer
message board where customers can post their messages and suggestions about
the service.
Other Features are:
Close Client Module:
Terminate customer session in the middle.
Lock Server Module:
Lock the server to prevent any malfunctioning in your absence.
Change Transaction
Date: Change date of server module as per your requirements.
Daily Transaction
Report: Get a daily report of all your earnings
Expenses Report: Get
details of all your expenses
Member Advance /
Balance Report: Keep a track of all forward receipts and balance of member
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